Adventus.io is a B2B2C SaaS-based marketplace in the international student recruitment sector. We help institutions and recruitment agents find and transact with each other, ensuring the right student is matched with the right placement for their needs.
Founded in 2018, we’re on a mission to change the way the world accesses international education. We’re looking for ambitious self-starters who want to be part of our mission and create the extraordinary.
Growing team of 400+ | Offices globally | AUD$22.7M Series A
Key Purpose of Head Global Admission
The Head of Global Admissions will lead Adventus.io Global Admissions function, overseeing strategy, operational, and people's leadership through coordination with the Director of Admissions. Working with the Technology, Visa Services, and Sales teams, you will help create, articulate and execute a seamless global admissions process to enable extraordinary application service to our customers.
A day in the life of the Head of Global Admissions
- Develop and deliver a global admissions strategy to build a world-class student admissions service.
- Develop ambitious KPIs for the team around application processes, quality, customer satisfaction, and business growth.
- Collaborate with cross-functional partners in technology, Visa, operations, and partnerships to define and execute application processes
- Champion and implement continuous process improvements to enhance the application process
- Maintain strong links and relationships with key stakeholders to be aware of industry trends and challenges
- Provide timely turnarounds on reporting and customer requests
- Engage key stakeholders to drive alignment on the admission process requirements and prioritize execution of services that will enable value creation for both recruiters and institutions
- Develop and maintain admission processes, governance, and documentation to ensure quality data collection, accuracy, and legitimacy
- Build a high-performance, responsive team of admission specialists that can accurately process applications at scale
- Act as subject matter expert and provide continuous coaching, mentorship, support, and engagement to the team.
Shapes the Future
- Translates Adventus.io vision and strategy into practical and tangible plans for own team
- Thinks beyond own functional area to consider a company-wide perspective on Important issues
- Encourages people to be innovative and bring new ideas and fresh thinking to the table
- Puts the customer first at the center of their thinking
- Adopts an open, honest and transparent communication style with all colleagues; listens carefully to their responses.
- Effectively communicates, both written and verbal, at all levels and is able to adapt style to reflect the audience
- Negotiates firmly, tactfully, and persuasively in contentious situations to resolve differences and achieve outcomes
Building & Managing Relationships
- Proactively builds productive working relationships that are high in trust and influence positive outcomes
- Shows self-awareness and the ability to maintain a positive and inclusive work environment; respecting differences
Managing & Developing Talent
- Manage people performance and bring out the best in managers and team members to deliver high-quality results for customers
- Connect with people to build trust and become a leader that people want to work with, and for
- Coach and develop diverse talent building people capability required to deliver outcomes
Enhancing Performance Excellence
- Drive innovation and continuous improvement to strengthen long-term performance and improve outcomes for customers
- Sets clear team objectives and expectations
- Effectively delegates and maintains oversight of work responsibilities leveraging capability team to deliver results
- Identifies and removes potential barriers or hurdles to ongoing and long term achievement of outcomes
- Proven experience in operationalizing data entry functions
- Deep knowledge of major data warehousing and inventory
- Ability to analyze problems, develop and implement effective solutions in a complex and changing environment
- Strong identification with Adventus.io values
At Adventus.io, our partners come from all walks of life and so do we. We hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because diversity makes us even greater. We want you to be you so welcome the unique contributions that you can bring regardless of your education, culture, ethnicity, race, sex, gender.